Not Giving The Benefits of Recharge.

Complain ID : CCN025561   47  

Telecom Services Complaint Date: January 16, 2017
  • State :  Bihar
  • City :  Muzaffarpur
  • Address: At- Vidyajhanp Post- Titra Ashanand, P S- Sakra Via- Dholi
My name is Pallavi Kumari. I am a customer of Airtel. My mobile NO. Is- 8521387029. I had recharged by 297 and Its offer was 2 GB 3G/4G data + Unlimited Local & STD calls. But, After recharging, I was unable to call any calls free. They were charging as a normal tariff. Then, I contacted the Customer care, But Customer care said that This offer is not valid in Roaming. But, On My offer page, No restriction was mentioned.
Complaint Against / To: AIRTEL

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