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COMPLAINT WITH QUADRANT TELEVENTURES LTD WIFI218240 WRONG BILLING

Complain ID : CCN030223   42   Complaint's Reply

Telecom Services Complaint Date: January 10, 2018
Modified date: January 11, 2018
  • State :  Punjab
  • City :  Ludhiana
  • Address: H.No. 273, St. No. 5 , Gobind Nagar, Mundian Kalan
Dear Sir/Mam,
Please be advised that I Rajat Kumar Rai was using QUADRANT TELEVENTURES LTD (formerly known as HFCL Infotel Ltd) - Connect Broadband - WIFI218240 , for which they disconnected the connection on 13-September-2017 vide Material Receipt Book - Receipt NO.LDH658622, and I was able to use the net service till then, but on the next month bill sent was having full amount @ INR 612 (Bill no.38811975 - Bill Period - 01-Sep-2017 - 30-Sep-2017) which set no logic if service provided till 13-Sep-2017 that too not for full day. And after my many mails for revised bill upto 12-Sep-2017, they have sent only two mail that too automated reply. Now Connect Broadband representative calling us and warning us that case has been filed against you and you have to visit court for the same, without knowing the fact that they are only responsible for the misunderstanding,as I am ready to pay the charges for the time period service render to me. Now I'm seriously feeling exhausted because of this and feeling insulted as well as headache a lot. So in this regard, I want to file the case against QUADRANT TELEVENTURES LTD (formerly known as HFCL Infotel Ltd) - Connect Broadband Team for the negligence , mental harassment and insult towards me for the error of there own.
Thanks & Best Regards
Rajat Kumar Rai
Mobile NO. 9915398546
Complaint Against / To: QUADRANT TELEVENTURES LTD (formerly known as HFCL Infotel Ltd)-CONNECT BROADBAND

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