Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complaint regarding plan change individual and made bill extra

Complain ID : CCN023495   29  

Telecom Services Complaint Date: October 21, 2016
Modified date: October 25, 2016
i am using apra auto plan since march 2016 on 17 i seen my plan changed.they said it was changed by 12 october but i didnt send any mail for change.without my permission they changed my plan for money.when some one changed plan they sent mail to corporate with registered mail id and call come back for confirmation but in these there is no call for this.they only changed by yourself and made extra amount.i have snapshorts and voice recording.i want solution now i am fed with up vodafone service.unless they charged extra for every month.when i asked him with whom permission they changed they didnt reply and also deny to register complain

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.