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Complaint for Postpaid bill of tata indicom transaction was cancelled because of technical issues

Complain ID : CCN022982   42  

Telecom Services Complaint Date: October 3, 2016
Modified date: October 5, 2016
Hello Everyone, I made a postpaid bill payment of Rs.1000 on 13/8/2016 and the transaction was cancelled because of technical issues. Just

after i calls at Customer care and they ask my transaction id and check problem and write complain about it and give me complain number

also. And i got refund it after 3 days. Then i feels good when i got my refund. I was very dipressed when i see Your Transaction has been failled

and my payment was deducted also. But I am happy now to get my refund. I think it needs to provide right details with full of confidence like

Transaction id and Reason. I scared when i see Payment Successful but Bill Payment not successful. Transaction Receipt Order no:

#458987474 19-Aug-16.

It was showing like this:-
Dear Subscriber, We Are Sorry To Inform You That Your Last Transaction Got Failed. Please Wait For A Moment, The Same Amount Would Be

Credited to Your Payback Bazaar Wallet Automatically In Case if you Need any Help, Please write us at. support@paybackbazaar.com See

you soon on Payback Bazaar Regards Payback Bazaar Customer Care Team but i did just call on customer care and share my all details with

them.

Now i want to say thanks to refund my. i don't mind i got late.

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