Complaint against to Aircel Service Provider
Complain ID : CCN015866 34 Complaint's Reply
Telecom Services
Complaint Date: February 1, 2016
Modified date: February 1, 2016
- State : Uttar Pradesh
- City : Lucknow
My name is Devesh Raj. My complaint against to Aircel Service Provider.
On the morning of 31st Jan A message came to company there is a offer that in Rs. 57 = 1 GB Internet pack 28 days.
I went the shop and done the recharge of 57 but after few minutes a message is there a successful recharge but there is no internet pack, neither there is main balance nor promo balance. So I called customer support there was a lady named Meena she said they didn't have any responsibility for that offer and my money was not refundable.
On the morning of 31st Jan A message came to company there is a offer that in Rs. 57 = 1 GB Internet pack 28 days.
I went the shop and done the recharge of 57 but after few minutes a message is there a successful recharge but there is no internet pack, neither there is main balance nor promo balance. So I called customer support there was a lady named Meena she said they didn't have any responsibility for that offer and my money was not refundable.
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Complaints
by Aircel:
(5 of 5)
Dear Devesh Raj,
We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:
Aircel No.:
Transaction Id:
Warm Regards,
Aircel Social Care Team
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