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Complain related mobile recharge (Aircel)

Complain ID : CCN023340   47   Complaint's Reply

Telecom Services Complaint Date: October 16, 2016
MY no 8093242435 now is in roming . It is odisha no but now at chattissgarh .
I have offer recharge 95 and 1 GB data for 28 days on oct 5 . On that day I recharge & get 1 GB data but its validity is 15 days . And also complain no 198 don't connected . When I call its tell check the no . I face many problems here . My data pack is also does not working here . When I use net its deduct from main balance . For this I complain twice but it doesn't solve yet . Please resolve it immediately and I want to get extra 13 days validity or some thing extra offer for it .

If u wana contact contact this no +919753679018 bcz my aircel no hv very poor network here .
Thanks

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    Aircel

    by Aircel:

    (5 of 5)

    Dear Customer,

    We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

    Mode of recharge:

    Transaction ID:

    We also want to inform you that the Aircel service is not available in Chattisgarh right now.


    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards

    Aircel Social Media Team

    Aircel

    by Aircel:

    (5 of 5)

    Dear Customer,

    Please share the SMS detail where you have got offer details so that need full can be done.

    Warm Regards,
    Aircel Social Media Team

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