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www.Jabong.com not collecting item even after filing return, ordered a pair of reebok running shoes

Complain ID : CCN021835   32  

Tata Docomo Complaint Complaint Date: August 13, 2016
Modified date: August 13, 2016
  • State :  Tamil Nadu
  • City :  Chennai
  • Address: B-103 Abode Valley Potheri Near SRM University 603203
I ordered a pair of reebok running shoes AR0925 of Rs2748(after discount) from Jabong on 10 July 2016. The order was delivered on 20 July 2016 but shoes were bigger so i filed their easy return on 20 July 2016 order no. 160710244516745, registered under Complaint ID: 31628897.But even after 24 days of filing return the product has not been picked up they never respond to calls i make to there customers service no. They have not refunded my money. Now there application shows that the return and refund time is over. They don't give any satisfactory reply on mail.I am feeling cheated and humiliated by the company JABONG.

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