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while asking for order confirmation from customer care amount debited from my account

Complain ID : CCN024388   42  

Tata Docomo Complaint Complaint Date: November 17, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat No 8, Genesis Residency, Kadolkar Colony, Opp State Bank Of India
i was placing the order for kurti from voonik, payment process was completed through debit card and amount of the same had also been deducted from my account rs 528/- and immediately message came for order was not placed hence i call customer care for order confirmation, while talking to the executive, asked for the card details and asked for the otp came on mobile, i was not ready but he insist its only the formality for the confirmation, and i gave the number and immediately Rs 3000/- was deducted from my account and immediately two OTP came for rs 4999/- and Rs 1000/-. I had blocked my card but please get me back my 3000/-
Complaint Against / To: voonik customer cate

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