Voucher reedemed but transaction failed consumer complain against mygftr.com

Complain ID : CCN020748   27  

Tata Docomo Complaint Complaint Date: June 29, 2016
Modified date: June 29, 2016
Sir
I ordered dominos pizza online on 8th june 2016, around 9.45 pm.at the time of payment i applied 200 Rs. E voucher( purchased from mygftr.com )
But my transaction was failed and dominis reply me by mail that they reactivate the voucher within hour.
But still my voucher is not activated.
I also logged the complaint on dominos feedback department two times, and i also went to the store but they say they cant help it about on line order. I also called to west regional office of dominos( no. 022-42611512 ) but they didnt answer me as well as they hung the phone.
My failed transaction no. 59000070
My first complaint ref id. 1372973
My second complaint ref id. 1383445
Still my problem not resolved.
Sir i know there is no worth of 200 rs. Nowadays , but if you think if this happen to 1 in 1000 then where the figure will go.the big company cheating like this and earning so much money..
Pls take an action as asion as possible..

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.