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Issue Internet Speed: Got 2G service instead of 3G

Complain ID : CCN027688   30  

Tata Docomo Complaint Complaint Date: June 21, 2017
  • State :  Uttar Pradesh
  • City :  Agra
  • Address: 5C/B/1, Balaji Puram, Albatiya Road, Agra- 282010
Details:

1. I was having Tata Docomo Wifi Photon for 3G internet.

2. I was now disconnected the connection in March due to getting 2G speed instead of 3G. I put complaint on Tata docomo chating service as well as Tata Docomo outlet but no complaint address by them thats why I disconnected the connection.

3. I paid regular bill of Rs. 1150 every month and few months of bad service also.

4. Now when I disconnected the connection they asking for bill against bill cycle.

5. My point is why should I pay for wrong service. I already paid couples of bill for wrong service (i.e. 2G internet instead of 3G).

6. I have complaint tatadocomo listen@tatadocomo.com but not satisfactory response from them they are saying this is against bill cycle we can not do anything.

7. So, I will not pay bill in the name of bill cycle for wrong service.

Please, help in this regards.
Complaint Against / To: Asking to paid bill for wrong service

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