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I want a refund from Snapdeal, ordered a watch from Snapdeal

Complain ID : CCN025648   40   Complaint's Reply

Tata Docomo Complaint Complaint Date: January 20, 2017
Modified date: January 22, 2017
  • State :  Haryana
  • City :  Gurgaon
  • Address: 1670-A, Housing Board Colony, Sector 10-A
Hi, I had ordered a watch from Snapdeal and they delivered me a damaged product. I requested to return it on the same day of delivery. They did nothing. I kept calling them everyday and they just said that my problem will be solved in 24 hours, but nothing happened.

It has been 15 days now, and they have closed the return request without consulting me and without doing a single thing. They just kept lying to me. And now since it has already been 15 days, I can't file a return request again.

What do I do? Please help. I want my money back.

My order ID from Snapdeal was 17620475923
Complaint Against / To: Snapdeal

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    Dear Aaina Singh,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,

    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.