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Complaint shopping bazar money not refundable& not received my call

Complain ID : CCN025597   23  

Tata Docomo Complaint Complaint Date: January 18, 2017
Modified date: January 18, 2017
  • State :  Gujarat
  • City :  Vadodara
  • Address: C-20 Ganesh Society Near Mahesh Complex Wahodia Road Baroda
I got call from 7835814264 name Mukesh Patel, on 7th Jan, 2017 from shoppingbazaar. They cheated me & without my permission book a parcel for me & deducted Rs. 9999/- from my account.
When I was angry with them, then they gave me his manager's number, Hardik Patel - 8745937552 . I have called him but their number is switched off. He told that first I have to receive the courier. I call them for my money refund procedure but they could not received my call
I don't understand how to deal with them.

Please help me. I want my money back.

I have recorded some call of them. if they are helpfull to you to solve my complaint.

Even I have mailed my complaint to their given mail ID. Detail given below:

From: Ecom platinum
To: CHIRAG BHATIYA
Sent: Saturday,7th Jan 2017 11:50 AM
Subject: Re: Disagree with scheme
Complaint Against / To: shopping bazar

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