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Complaint against freecharge for Refund has not credited back to my account

Complain ID : CCN023627   35  

Tata Docomo Complaint Complaint Date: October 25, 2016
Modified date: October 25, 2016
I have placed a refund request for my wallet amount of 4865 INR and refund initiated (back to my credit card) on sep 16 2016. Refund amount has not reached back to my SBI credit card and I have informed the same to freecharge after one week (Ticket Number 107685). They asked me to wait for some time and so far no reply from freecharge. Please take steps to get amount back with credit card interest and compensation for my struggle.

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