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Complaint about Moto G4 plus handset for Order mobile phone from amazon

Complain ID : CCN023338   42   Complaint's Reply

Tata Docomo Complaint Complaint Date: October 16, 2016
Modified date: October 18, 2016
  • State :  Delhi
  • City :  West Delhi
  • Address: 11-A Shivaji Marg Motinagar New Delhi -110015
Order Details
Ordered on 3 October 2016 Order# 404-1195629-9338757 I have
ordered one Moto G4 plus handset on said date from your website and it was supposed to delivered on 10th Oct 2016 but till now i haven't received my product.

Shame! despite off/in spite of repeated calls from my side, and assurances from your side, the packet is not yet delivered to me.

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    Imran Ansari

    Same issue here!!! by Imran Ansari:

    (5 of 5)

    Same condition here, I have ordered Mobile on 5th October, Amazon missed two targets and still have not delivered. This is the pure Harassment on us as a Customer. Everyday they say, "wait for today, today we will deliver for sure." NOW, I am getting some suspicious, If you read on Jago grahak jago, complaints about MOBILE phone and AMAZON are seen very frequent, Is there any fishy, I am even thinking to not accept the phone. Because despite the phone in my own City(Mumbai) since 4 days it has not been delivered at my address which is not even 5 km away.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.