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Complain Wrong Item Delivered, purchased a dress from Snapdeal

Complain ID : CCN024236   63   Complaint's Reply

Tata Docomo Complaint Complaint Date: November 10, 2016
Modified date: November 13, 2016
Dear Sir/Madam,
I have purchased a dress from Snapdeal but they delivered a different item. Now company is not responding for return or refund my money back. They are saying the item which you ordered and the item which they delivered is same. I called and email many times but no any response was received from their side. Now they have deleted my all emails and track records from their site. Please help me.
I am attaching the images of item which I ordered (blue colour dress) and item which I received (pink colour). Kindly go through this matter and help me.
Complaint Against / To: Snapdeal

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    Snapdeal

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    Dear Customer,


    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.


    Regards,
    Team Snapdeal

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