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Deduction of balance without concent

Complain ID : CCN049692   22  

Submit Complaint Complaint Date: November 28, 2020
On 13th nov vodafone idea has deducted balance from my account. I haven't apply for any service still they activate callertune service then i immediately deactivated the same.. i tried to call customer care but was unable that time. On 28 November i called customer care now they are saying they cannot process now.. but they admitted the wrong deduction.
Complaint Against / To: Vodafoneidea

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