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Flipkart not Moto E3 Power mobile delivering the order OD107258868190804000

Complain ID : CCN023474   20  

Shopping Complaint Complaint Date: October 20, 2016
Modified date: October 25, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya
I had placed the request on 06Oct2016 for Moto E3 Power mobile on Flipkart, with the promised delivery date of 18Oct2016. I have sent out early reminders and also complained the delay on 18Oct2016 with the promised resolution of 20Oct2016. When I contact today-20Oct2016, the customer care executive states that my order is cancelled without any intimation or refund of money which I have paid at the time of booking. I can also see that the order is still in "approval" state. Repeated calls are put on hold for more than 30 mins without proper responses. I am not interested in the claim rather want my request to be honoured and order is delivered to me by next week

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