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Complaint against AMAZON INDIA Mobile Phone Oneplus3 through Amazon

Complain ID : CCN023258   21   Complaint's Reply

Shopping Complaint Complaint Date: October 13, 2016
Modified date: October 15, 2016
Hi,

I ordered for a Mobile Phone ( Oneplus3) through Amazon on OCt 4th...Till date they have not delievered the order and when followed they say order is in shipping stage.

Ive followed many times but no response..My money is stuck and they are not allowing me to cancel on website as well the customer service refuses to cancel saying that its is post shipping stage.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.