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Delivered different product what I ordered,some part of order was missing

Complain ID : CCN034648   37  

Shopping Complaint Complaint Date: October 5, 2018
Modified date: October 24, 2018
Dear sir, I have ordered a product from shop clues on 2/08/2018 ,by seeing their ongoing TV show for that they were promising that 4 curtains red printed,1bed sheet of multicolor, and 2 cushion covers.but in delivered ordered I got curtains of black colour with bad quality, cushion cover were missing, and bedsheet quality is very poor and totally different as shown in the show.so, now I want to return this order and want my money back.
Order nu. -1024826999,order date -2/8/2018
On the name of Mr.Swapnil Dubey,
Complaint Against / To: Shopclues.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.