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Complaint against Shoppers stop

Complain ID : CCN013853   114   Complaint's Reply

Shopping Complaint Complaint Date: July 10, 2015
Modified date: July 10, 2015
On 17 June I tried to shop online one shirt from shoppers stop. The order has not been placed but the money has been debited from my hdfc account. I am continuously following up but they have not refund my money.

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    I ordered a coat. But that coat was of big size.so I raise an exchange request.but they didn’t deliver my coat. It has been two months. I want my money back.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.