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Complaint about product return purchased the prestige burner from shop cj

Complain ID : CCN024021   44  

Shopping Complaint Complaint Date: November 6, 2016
Modified date: November 6, 2016
  • State :  Gujarat
  • City :  Vadodara
  • Address: C/285 Aakash Ganga Soc Nr Chhani Canal Road
request no.20161003066600.
i've purchased the prestige burner from shop cj, but as quality of product was not good so i requested to return it on 12th oct'16 but there is no shop cj guy came to get the product back till today, because of this inconvene from shop cj i'm not able to get money back from shop cj, i called their customer care so many times and it was like they are not there to help me out, there is not one taking it seriously in customer care. even the customer care no is chargable and i'm wasting my money and i'm not getting result,
its requset to you to get my money back to me and i want you to take action on mentaly harresment by customer care to me.
Complaint Against / To: shop cj pvt ltd

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.