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Compaint Archies online Product not delivered and payment done

Complain ID : CCN037599   29  

Shopping Complaint Complaint Date: February 25, 2019
Modified date: April 19, 2019
I order a flower bouquetwith order no.: AL20190214-0017486 on 14 feb 2019 which payment has been done online but still i did not get the product and also i send lot of mail but they are not replying and they are not answering the call.I want my money refund.
Complaint Against / To: Archies online

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.