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Book not delivered

Complain ID : CCN043648   48  

Shopping Complaint Complaint Date: February 1, 2020
ordered book worth rs 559 order reference nr-025031 - from madrasshoppe.com online 2 weeks ago. I received an email that the book will be delivered within 5-7 business days but still I didn't receive the book or any status where the book is, even there is no tracking details.

The payment mode was paytm. There is no contact info apart from email id for madrasshoppe on the web. And when trying to reach them through email there is no reply.
Please help me in recovering my money.
Complaint Against / To: Madrassshoppe.com

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