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Prestige complain regrading Bad service of prestige

Complain ID : CCN030396   23  

Service Complaint Complaint Date: January 22, 2018
Modified date: January 23, 2018
  • State :  Maharashtra
  • City :  Thane
  • Address: Pragathi Homes,room No 104, Sector 20,plot No 32,410206
I have purchased a induction cooktop. When I used it it is showing errors. I have submitted it to nearest service center. After one week he returned it back. Again showing the same error. When I talked to customer care they told me they will come to my home to repair it. It is almost 15days completed nobody is yet came. Many time I called to customer care they told me they will call you today. If you are not able to repair it give my money back.
Complaint Against / To: Prestige

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.