Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

cheating fake promise

Complain ID : CCN059355   19  

Service Complaint Complaint Date: September 1, 2022
  • State :  Telangana
  • City :  HYDERABAD
  • Address: Sri Sai Nilayam, Plot No.45,flat No 501, Near Ganesh Mandapam, Mythrinagar, Kukatpally
I have purchased sunday ortho latex mattress, I reported my problem within 100 days trail period, some sagging and discomforted in your mattress. Their customer care people not taken action with in the time, after 100 trail period completed they contacted me and ask me for claim warranty. They arrange pick up the mattress and tested and they said mattress is good, we have to returned the mattress. I said not satisfied with this product you may exchange with new one or another model. They are not willing to exchange, They are ignoring my phone/mail. They said only mattress tested report is ok, so we can't exchange. But i am fighting with them, this is in trial period not warranty problem. I send my call history also but they are ignoring.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.