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Car Service complaint . The car I gave for service was returned to me even more damaged , the guy wh

Complain ID : CCN061699   26  

Service Complaint Complaint Date: March 26, 2023
  • State :  Kerala
  • City :  Cochin
  • Address: Royal Fortress Manjelipadam Road Eroor West Thrippunithura, 4E
The car I gave for service was returned to me even more damaged, the guy who took my car had taken a picture of my car before taking it for service, when asked he was not even responding. The only reason I was tempted to take up the offer was that I am a person who works in the airport since the offer had pick-up and drop-off options. The car paint was painted was heavily damaged and the sides of the door were damaged as well as the wheel plus the rim of the wheel was damaged as well. When you offer us your service this is not how you treat your customer's car. And when asked for the pictures for proof you were not responding to my call or messages. You guys damaged my coils which made my car jumpy and it came to a stop when asked for help you said you would be there, but I got the call the next morning. I am very disappointed which how you all work with the service and this is the reason I have never given my car for the service provided by you. Either refund me the amount with the damages done by you or take my car repair it fully and return it. Since the guy that has taken the picture has not responded to my request.
Complaint Against / To: Volkswagen service

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