Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

bike manufacturing default

Complain ID : CCN046674   23  

Service Complaint Complaint Date: July 21, 2020

Sorry to say sir but your company is providing me very bad service .
I have RTR 1604V which i bought on 21 August 2018 .
Bike is creating very problems ..
I took it to service center each and every time they informed me so that it may be reslove ..but after few days it come back to its original condition .
I am very frustrated because Each time i went their for a solution they only show me bills in thousands and finished .
They don't even tell what to do what not to do...if u will pay money then only we will proceed .
Sir, its a big company it too have many responsibility but what to do ...i can not afford this much heavy amount of servicing in every 5 months .
PROBLEMS :
1- Rear suspension damaged fully
2- exhaust damaged along with pipe
3- carborater problems too much after service also.
4- engine sounds too odd .
5- small problem also such as loose nuts and wiring problems.

After giving this much money approx 1.50 lacs .i don't even recieve it for 2 years already i have invested much money . Now it's too much this time . They are saying 16,000 to pay so it will be okey . But gaurantee that it will not disturb again . What the shit is that .
I have to pay this amount every 6 monts .
I am going to claim your comapny about this product which doesn't even lasts for 2 years and my bike and dealer .
I am requesting you please take action and provide me a good support because this product (bike) was yours and it's not my default it's internal or manufacturing default. Otherwise i have to take a strict actions against you . I will share each and every condition and details to all social medias and other coverages . I will claim if action not taken .
I am very much frustrated I don't have this much money and effort for every time. i am a student and hope u will understand .

NAME - PUNEET RICHHARIYA
ADDRESS - UTTAR PRADESH , JHANSI
284001
BIKE NO. - UP93 W 6642
PLEASE TAKE IT SERIOUSLY .
THANK YOU
Complaint Against / To: Tvs motors

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.