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Delaying service/ service call centre no responsive

Complain ID : CCN059244   26  

Service Center Complaint Complaint Date: August 23, 2022
I have submitted my new one plus device for repairing purpose as there is an issue with software till today I have not received any call from store what are the issues going on with the phone. I have also given a call at one plus call centre no one is that educated to resolve the query and disconnecting the call from their end by placing on hold. Their are many more reason
Complaint Against / To: One plus

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.