Worst Experience paid via PayTM
Complain ID : CCN018012 46
Restaurant Complaint
Complaint Date: May 4, 2016
Modified date: May 4, 2016
I am forwarding the mail which I have sent to food panda and I have met the restaurant owner, however it is not enough and need legal assistance
It amazes me that how you would get such positive reviews if the restaurants which you have under food panda are such !!!
Below are my 2 issues:
1) I had placed an order yesterday amounting to Rs. 636. (Email confirmation at the bottom of the email. Which i have paid via PayTM. Protein burger shows a cost of Rs. 165. Why in my application show Rs. 0 and now the bill amount is Rs. 449.
Who handles the bill, restaurant or food panda ?
I had a major issue with the same food item, how can it become 0 upon my issue being raised that too after been charged ? (Screenshot attached) I spoke to your customer care executive last evening and he must have logged in the complaint.
2) How easy is it for you get a restaurant on board? what are the checks you have for somebody to sell through you? what is the value of your star ratings? Food regulations have a mandate to mention veg and non veg meals, is there no value of them? How can a restaurant deliver me 2 non veg burgers when i have ordered a veg burger and a non veg burger ????? what is the check which your restaurants have??? is it really that poor and hopeless?? This restaurant should be banned and closed and blacklisted. i will take serious action on you and the restaurant for not only serving me wrong food but also for devastating my moral, culture and personal beliefs due to your carelessness.
Do you think you a capable of giving back what i have lost??????
Your quick revert will be appreciated.
It amazes me that how you would get such positive reviews if the restaurants which you have under food panda are such !!!
Below are my 2 issues:
1) I had placed an order yesterday amounting to Rs. 636. (Email confirmation at the bottom of the email. Which i have paid via PayTM. Protein burger shows a cost of Rs. 165. Why in my application show Rs. 0 and now the bill amount is Rs. 449.
Who handles the bill, restaurant or food panda ?
I had a major issue with the same food item, how can it become 0 upon my issue being raised that too after been charged ? (Screenshot attached) I spoke to your customer care executive last evening and he must have logged in the complaint.
2) How easy is it for you get a restaurant on board? what are the checks you have for somebody to sell through you? what is the value of your star ratings? Food regulations have a mandate to mention veg and non veg meals, is there no value of them? How can a restaurant deliver me 2 non veg burgers when i have ordered a veg burger and a non veg burger ????? what is the check which your restaurants have??? is it really that poor and hopeless?? This restaurant should be banned and closed and blacklisted. i will take serious action on you and the restaurant for not only serving me wrong food but also for devastating my moral, culture and personal beliefs due to your carelessness.
Do you think you a capable of giving back what i have lost??????
Your quick revert will be appreciated.
Related complaints
-
Cockroach Found in Paneer BiryaniAkancha Sinha / Restaurant Complaint February 8, 2024 / Gurgaon / HaryanaI ordered Paneer Biryani from Bikkgane Biryani restaurant outlet Sector 23, Huda Market, Gurgaon through Zomato ( Order Id#5555187504 ). After eating ... -
Taking vat amount without showing vat numberAnonymous / Restaurant Complaint January 19, 2024 / Mumbai / MaharashtraTaking vat amount without showing vat number . Dear sir/ madam this restaurant is located Mumbai Bhandup west area they are taking extra amount withou...
-
I ordered veg but get non veg in returnSarvesh mishra / Restaurant Complaint November 17, 2023 / South Delhi / DelhiMy name is sarvesh mishra , I went to a restaurant today and I asked about veg and non veg food as I am pure vegetarian , after confirming about hygie...
-
Found Cockroach in Food at ADITRI VEG RESTAURANTDarshan Taori / Restaurant Complaint October 25, 2023 / Pune / MaharashtraWe went to Aditri Veg Restaurant, Kothrud, Pune. There we found cockroaches in our food and hotel staff were not responding.
-
Poor quality food from Mariyan restaurant, DelhiNikunj Chopra / Restaurant Complaint September 17, 2023 / New Delhi / DelhiI ordered Chicken Platter through Zomato App from Mariyan Restaurant, Mayur Vihar Phase-3, New Delhi. The food I received was a health hazard. It woul...
-
Mess owner did not gave my depositShivam / Restaurant Complaint September 7, 2023 / Indore / Madhya PradeshI pay 1000 rupee deposit for 28 days but I ate only 3 days the taste was not gud ..daal is like hot water ..and meda ki roti ...so I decided to leave ...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply