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Riddhi Siddhi Restaurant fly found in food - Custard

Complain ID : CCN040203   57   Complaint's Reply

Restaurant Complaint Complaint Date: August 7, 2019
Modified date: August 16, 2019
We booked Riddhi Siddhi Restaurant, Samar Park, near DB City, Nipania, Indore on 6th August, evening for 17 people. From the menu served, I found fly in Custard served to me, I showed it to Manager, he was unapologetic initially. Admitted later the fly may have fallen in Custard. I am not aware if 16 other Children who were served custard had flies in it.
This incident has caused mental stress, social agony and we faced severe health risk. As I understand there was similar incident at same restaurant same day with another consumer. It proves the restaurant is habitual violator and neglects hygiene regularly in food preparation, service and storage. Strong action against such violators is necessary and compensation to affected consumer must be provided as interim relief.
Complaint Against / To: Riddhi Siddhi Restaurant

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.