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Over tax burden to the customers by the famous resort chain sterling holidays in Goa

Complain ID : CCN026331   79   Complaint's Reply

Restaurant Complaint Complaint Date: March 1, 2017
Modified date: March 1, 2017
  • State :  Goa
  • City :  Betim
  • Address: Sterling Holiday Resorts Limited
My self dr Prashant jain, i visited the famous resort chain sterling holidays in Goa that is villageo,
I took the lunch and dinner at their restaurant on 28 feb 17. When i went to reception counter for payment of bills they show me the bills were service tax and vat both were apply on the same amount. And i talked with the manager of restaurant about the excess taxes charged , he was speechless and not able to answer of my questions, and he took the side ways by " will solve your query by asking account section".

And i took the dinner at poolside not in restaurant still they charged service tax.


As there billing was done by the software so they didnot give the receipt of the same.

As i was cheated for the first time by this Sterling restaurant, and there were so many numbers of customers were there with me. And so many numbers of restaurants in india..

So thousands of indian citizen and thousands of foreigners were cheated with this kind of billing procedure,

So the govt get less amount of tax and owner of resorts and restaurants get the huge amount as a black money...

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    Sterling Holidays

    Re : OVER TAX BURDEN TO THE CUSTOMERS BY RESTAURANTS by Sterling Holidays:

    (5 of 5)

    Dear Prashant,

    We would like to clarify the issue you have highlighted. Please share your contact no/membership ID with us at feedback@sterlingholidays.com so that we can get in touch with you. Please quote the reference no as 02645925 while sending the mail .

    Sincerely,
    Member Relations - Sterling Holidays.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.