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Complaint against Reliance Jio - Data lost without use

Complain ID : CCN055157   44  

Reliance Jio Complaint Complaint Date: October 6, 2021
I have been using Jio network since more than a year.
Last recharge done on 18-Sept-2021 for 555/- valid for 84 days.
On 02-Oct-2021, my data pack 1.5 GB daily limit got exhausted without any usage / no auto updates.
I could get the statement, for 7:23am and shows 1.5 GB used all of a sudden.
I could not get a proper connection to call center executive to discuss.
Complaint Against / To: Reliance Jio network

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