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Refund not paid bcz of No service! complaint to RELIANCE GLOBAL

Complain ID : CCN027010   37   Complaint's Reply

Reliance Complaint Complaint Date: April 19, 2017
Modified date: April 19, 2017
  • State :  Karnataka
  • City :  Bangalore
  • Address: 101, 1st Floor, “Raghavendra Environ”, Behind HP Petrol Pump, Brooke Fields, Kundalahalli, Bangalore
Dear sir/madam,

Good morning.

I logged an email complaint to customercare@relianceglobalcall.com

(service request id 255828505), 24x7 customer care at 18602001333,ON April 10, 2017 at 2:10 PM to refund my outstanding balance of INR 175.02 as of APR-01-2017 as I am unable to use their calling service since APR-01-2017.

It's unfair that they have not yet resolved my case in almost 3 weeks!

I am looking forward to you so that matter is reviewed & resolved at the earliest.

Email complaint attached.

Best,
ASHOK KUMAR SUTRADHAR,
90088 15673.

Complaint Against / To: RELIANCE GLOBAL CALL.

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    Nida Nagori

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    Dear Concern,

    i had applied for lost pan card online and for that have done online payment too.but now i am unable to find any contact details of the company even on their website they mentioned fake number.

    Kindly see the below mail for reference.

    Greetings from PayU!

    Please find below screenshot of the successful transaction for your reference and further action. Request you to address customer's query accordingly.

    Transaction ID - 6098447672

    Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
    3999796558 6098447672 NA capture 349.00 SUCCESS 2017-04-17 18:09:53 2017-04-17 18:09:53 NA

    Dear Nida,

    Greetings from PayU!

    Your concern has been forwarded to (www.applypanindia.in). Request you to contact them for further assistance in regards to service / refund.
    This is the company details:
    Parsh Tax Solutions LLP
    Shop No.2-Lower Ground Floor,B-15/2,
    Freedom Fighter Enclave Gate No.3
    Neb Sarai, Main Ignou Road,
    New Delhi-110068
    Contact: 011-65026128

    Request you to please help me in this.

    Regards,
    Nida Nagori

    ASHOK KUMAR SUTRADHAR

    by ASHOK KUMAR SUTRADHAR:

    (5 of 5)

    Any update? It has been almost 5 days since complaint lodged!

    ASHOK KUMAR SUTRADHAR

    by ASHOK KUMAR SUTRADHAR:

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    Greetings.

    It has been nearly a month. There is still no update.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.