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Complaint for videocon refrigerator is not working there is no response from owner side

Complain ID : CCN022416   57   Complaint's Reply

Refrigerator Complaint Complaint Date: September 8, 2016
Modified date: September 9, 2016
helo,
This is abhishek saini from haridwar actually we are submit our complaint because we buy a refrigerator 2 month ago after buying the freeze after 2 days after making so many call to showroom owner they send a service man to resolve the problem but still we facing the same now the showroom owner have no response for our call and messages there is no response from there side ....please do the necessary action


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    Videocon

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    Dear Customer

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Online Team

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    by Videocon:

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    Dear Customer

    We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance.

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    Videocon Online Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.