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Fraud in recharge by Jio customer centre at Bongaigaon, Assam

Complain ID : CCN060351   23  

Recharge Complaint Complaint Date: November 20, 2022
  • State :  Assam
  • City :  Bongaigaon
  • Address: C/o Supply Branch , Deputy Commissioner Office, Bongaigaon
On 11 November 2022 , I took a new 4G Jio replacement prepaid SIM for the no. 6000266648 as my mobile was pickpocketed. The Jio centre located at Paglastan , Bongaigaon,Assam, issued me a new Jio Sim at the same number. They asked me to pay 350 saying that 50 is their service charge and extra 300 will be recharged automatically. No receipt was given. I paid accordingly and took the Sim against my existing number. But actually they have recharged 199 this duping 101 from me. They take 350 from every customer for issuing new sim without any money receipt. Thus are looting the customers illegally.
Complaint Against / To: Jio

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