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Complaint regrading Idea Cellular Limited About 1498/- Data Plan

Complain ID : CCN025062   91   Complaint's Reply

Recharge Complaint Complaint Date: December 21, 2016
Modified date: December 21, 2016
  • State :  Kerala
  • City :  Kasaragod
  • Address: Preethyartham Stores, Upper Bazar , Badiadka
Sir,
My number 9207266751. 21days before recharged 1498/- rs plan. Im asked their customer care about the plan then they told you will get 15gb for 28days if you have balance gb then you can recharge 46/- then your balance gb's validity will be extends to next 28days. But now i called their customercare they told no plans for extend the gb. I recharged that plan because of that plan only.
Complaint Against / To: Idea Cellular Limited

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    Navin kadam

    Concern About 1498 recharge plan not proceed by Navin kadam:

    (5 of 5)

    i recharge with amount 1498 i few months and get benefit of 15gb in first month.this plan validity is 12 months .
    after i continue with 253 for 5gb for 28 days every month. but from last 8 days i will try to recharge with 253 recharge was not successful.i try call to customer care but they does not solved or explain the same. solved my concern as soon as possible.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.