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Amount Deducted Twice for same recharge

Complain ID : CCN042451   46  

Recharge Complaint Complaint Date: October 22, 2019
  • State :  Gujarat
  • City :  Vapi
  • Address: 292/B Khattalwada Tal Umbergaon Dist Valsad 396120
Respected Madam/Sir,

I have done 1 recharge on Airtel No but MobiKwik Digital wallet company has deducted twice of amount for same recharge I've verified with Service provider recharge sms also received once only. I've send them mail and chat but still no refund or any other options or clarification from online wallet company.
First Reference No MBK518977770
Second Reference No MBK518977771
Recharge Amount was Rs.509
Complaint Against / To: MobiKwik Digital wallet company

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