Ansal Royal Heritage - No possession till date and No communication
Complain ID : CCN033958 50
Real Estate Complaint
Complaint Date: September 20, 2018
Modified date: September 22, 2018
I have purchased a flat in 2013 in Tower 20 Annant initially this building was of 16 floor accordingly I have been assigned with Construction Linked Planed which I was paying regularly, one fine day when I visited the site to confirm the construction stage I observed that this tower has been extended with 32 floors but there is no information to me/old customers and there will not be any change in my CLP. When I raised an email complaint no one responded when I visited their office Mr. Salhotra and Mr. Ahuja gave me a counter offer to transfer my unit to ready to move flats which I have not entertained as it was on higher floor with high cost. When I requested them to change my plan according to the current new CLP they refused after many discussion I have stopped paying installments and they started sending me 18-24% interest charged penalty letters. This house in last 5 years not yet handed over, these people are unprofessional and showing rude behavior; as a end user I have no option to wait or I have to go and follow legal channel where I don't know how I will be treated. Please accept my formal complaint and if you can help me in settling my case I only want is my house on time without any penalty.
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