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My refund is not reflected in my account

Complain ID : CCN060272   30  

Railway Complaint Complaint Date: November 13, 2022
I booked a ticket from lko to jodhpur but my ticket was not confirmed then then the automated refund reflected in ixigo money max but the money will not reflected in my ixigo Money max from my account
Complaint Against / To: Ixigo refund

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