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Send a defective printer and not giving replacement - hp India

Complain ID : CCN033716   27  

Printer Complaint Complaint Date: September 7, 2018
Modified date: September 18, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Kings Ford Traders, Kala Nivas, Opp. Vaishnav Devi Mandir, Behind Jhulelal School, Ulhasnagar
Case Number 5018470355,
Team HP India have given me a defective Printer, They have sent three technician one by one after doing lots of follow ups and complaints, but none of them were able to fix my Printer, the last technician took videos and photographs of my printer and said that my case has been escalated for replacement, it has passed more than a 15-20 days I haven't received any positive response from HP India, every time I email them regarding my issues their auto generated email replies stating apologies about my inconvenience.

I want an early intact working replacement.
Complaint Against / To: hp India

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