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Unable transfer s/b account and purchase of NSC

Complain ID : CCN045361   19  

Postal Complaint Complaint Date: May 26, 2020
Sir, In this month I visited above mentioned post office to purchase NSC along with rd amount deposit which I will do every month. RD amount is deposited but not NSC because server is down as per post office staff. I visited post office about 5 times and was getting the same reply. However, RD deposits are going on but when I asked phone number they are not responding properly.Please let me clarify whether seperate server is available for each application. My mobile number is 8985898350.
Complaint Against / To: Post office, marripalem, vizag-18

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.