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Not delivered the product

Complain ID : CCN044226   25  

Postal Complaint Complaint Date: March 12, 2020
The consignment is of pickup and delivery.
On 11/03 /2020 i got a message that my product is out for delivery but courier boy neither received nor did he try to communicate.on 12 march he done the same and updated false report ( no response from the customer) .i talked to ekart he told he will deliver on 14march (given date).My concern is why they had txted me for delivery then.
They are deliberately delaying the product and wasting my time too .
9454842414
Complaint Against / To: Ekart

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.