Complaint Snapdeal fraud mail and false commitment, bluedart courier waybill

Complain ID : CCN023856   39   Complaint's Reply

Postal Complaint Complaint Date: November 2, 2016
Modified date: November 3, 2016
  • State :  Assam
  • City :  Jorhat
  • Address: Kakojan Besapoti Gaon
i was placed a order at Snapdeal on 6th October 2016, also paid the money via debit card. order number is 19619230532 ,my bluedart courier waybill number 69279526061, still i am not receiving my item in my shipping address . but yesterday i get a email from bluedart that your order was delivered to me on 1st November 2016. but really i am not received my item. then why bluedart fraud comments giving to me, anyhow i want to my money or item. please do needful .

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    Snapdeal

    by Snapdeal:

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    Dear customer,



    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.



    Regards,

    Team Snapdeal

    Snapdeal

    by Snapdeal:

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    Dear Sir,
    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
    Regards,
    Team Snapdeal

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.