Pepperfy not refunding my money to my bank account

Complain ID : CCN055884   71  

Payment Complaint Complaint Date: December 13, 2021
  • State :  Punjab
  • City :  Patiala
  • Address: Hno 492 Street 16, Virk Colony Near D.c.w Patiala
I had purchased a pair of bed mattresses from Pepperfry of company Comforto Siesta 5 Inches Memory Foam Single Mattress

ITEM NAME: Comforto Siesta 5 Inches Memory Foam Single Mattress
SKU: FU1796745-S-PM29901-75X35
ORDER ID: 307332403

I had returned this product , But my concern is, they had refunded the money in my wallet "not in my bank account".

I talked with the pepperfy agent regarding a refund in the bank account at the time of the return of the product, but they are denying a refund to the bank account.

If an e-commerce app is taking money in a bank account then why they are not returning to a bank account.

This is a big scam to make people fool. Now they are saying you have only one option to buy again on the app.

The amount stuck in my wallet is "11998" such a big amount for me.

How can I lose my hard-worked money?

If I'm not liking the product then how can you stuck my money in your wallet.

I want my real money, I want my money in my bank account.

Please, Please, Please help!

Because Pepperfry not taking any actions regarding this.

Note: Refund in Bank Account.
Complaint Against / To: Pepperfry.com

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