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I booked a Cab in Ola with Digital payment but they payment through Cash

Complain ID : CCN056950   33  

Payment Complaint Complaint Date: March 13, 2022
I booked a Cab in Ola with Digital payment but they payment through Cash.
Then I raised the issue and mail it to the Ola Company they replied that they will refund amount and They refund amount through Ola Postpaid Account I can't able to use.
I explained detail
I booked a auto location to Chepauk railway station driver pickup the Ride and they reach the pickup location, drive refuse to pick the passages because of Postpaid cash
My Question is when I booked auto the driver can able know it cash or ola postpaid cash
Complaint Against / To: Ola Postpaid Cash

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