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Charged twice via gpay and not refunding

Complain ID : CCN061965   54  

Payment Complaint Complaint Date: April 19, 2023
  • State :  Delhi
  • City :  South West Delhi
  • Address: Unity One Mall, Janakpuri West Metro Station, Narang Colony, Chander Nagar 110058
I visited Haldirams Janakpuri Unity One today and made the first payment via rhe scan code shared by executive, then had to get the slip for sweets and place a separate order as asked by billing guy
Now I made the payment via gpay on the window which already was open when first payment was made (to Haldirams obviously) but then they made me pay via QR code as well in order to generate bill and said you'll receive the refund online but he didn't initiate it, said he will do it you can go.. What should I do?

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