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WWW.YEPME.COM AMOUNT NOT REFUNDED

Complain ID : CCN032249   36   Complaint's Reply

Online Order Complaint Complaint Date: June 13, 2018
Modified date: July 4, 2018
I have ordered some product on 31st oct 2017 amount of rs.2346.92 and i have pay them using wallet option and they debited rs.1938.00 Because of 20% off using online payment...
After 7 days i when i didnt received any product from them i called them being online for more than 1 hour i got connected with their customrecare executive and they said your order is rejected because we are out of stock and you will get refund in same account from which u have paid in 14 to 21 days.
But till date i haven't received any refund from them.
I have tried many time their number after being on hold for more than 1 hour they will accept your call and when you say about refund they will put you on hold again and will never back on call again..
I have attached my order file.
Customer care
011-66372424
10:00 am - 7:00 pm (7 days a week)
Please help to get refund...
Complaint Against / To: WWW.YEPME.COM

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.