Payment done but items not received

Complain ID : CCN051548   38  

Online Order Complaint Complaint Date: March 19, 2021
  • State :  Telangana
  • City :  Nalgonda
  • Address: Plot No.129, Chandragiri Villas, Nalgonda
I saw advertisement on Facebook for sale of Tupperware items on Summer Mela. I booked Tupperware items and made online payment of Rs 652/-on 27 February 21 from summermela.in. Till date they have not delivered their items. The payment gateway was Razorpay. Payment confirmation mail from Razorpay says "Payment successful for Techgenicomm". The contact email is also not replying. Sale on Summer Mela site of Techgenicomm is still on. I would like to caution customers about this. I would also request this forum to kindly help me to get back refund.
Complaint Against / To: Techgenicomm

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