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Order not received after payment

Complain ID : CCN052966   46  

Online Order Complaint Complaint Date: June 16, 2021
I ordered some cosmetis items from them on 8th August. And paid full amount online via paytm.

After confirmed the order, they are not replying of calls or messages. Please do needful. I want my monety back.
Complaint Against / To: Makeup.store.in.786

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.