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Order not Delievered

Complain ID : CCN048597   51  

Online Order Complaint Complaint Date: October 10, 2020
I ordered some food items on 05October on JioMart which shows delivery date 08October 2020 at the time of order but till date I won't received my order and on the APP it add 1 day in Deleivery date.Even there is no change in the status of the order since I made the order.
Several times I tried to call on customer support, the behaviour of representative is rude and they are saying one line only (We are unable to do anything)

JioMart Order No: 16018702099019255A

It is humble request to the honorable team Kindly punish JioMart and charge penalty against them.Also provide compensation to me for this incovienance
Complaint Against / To: Jio Mart

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.